Terms of Use

Last updated: [January 2, 2026]

Welcome to LakeNormanLeadSystems.com (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, services, software, and communications (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Services Overview

Lake Norman Lead Systems provides business communication, intake, and lead response systems designed to help organizations manage calls, messages, and inquiries more efficiently. Our Services may include websites, landing pages, forms, call tracking, text messaging, automation, reporting, and related tools.

We do not provide legal, financial, or professional advice. Our Services are operational and technical in nature.

2. No Guarantees or Results

While our Services are designed to improve communication and response consistency, we do not guarantee specific results, including but not limited to increased leads, conversions, revenue, or business performance.

Results depend on many factors outside our control, including your business practices, availability, industry, and market conditions.

3. User Responsibilities

By using our Services, you agree to:

Provide accurate and complete information

Use the Services in compliance with all applicable laws and regulations

Ensure that you have proper consent to contact any individuals through phone, SMS, email, or other channels

Refrain from using the Services for unlawful, deceptive, abusive, or spam-related purposes

You are solely responsible for the content of your communications and how the Services are used within your business.

4. Messaging & Communications Compliance

If you use SMS, email, or call-related features, you acknowledge and agree that:

You are responsible for obtaining and maintaining all required consents

You will comply with applicable laws including, but not limited to, TCPA, CAN-SPAM, and carrier regulations

You will honor opt-out requests immediately

Messaging content must be transactional, conversational, or customer-service related unless explicit consent has been obtained

Lake Norman Lead Systems is not responsible for violations resulting from misuse of communication tools.

5. Third-Party Services

Our Services may integrate with or rely on third-party platforms, including but not limited to telecommunications providers, hosting services, analytics tools, and automation platforms.

We are not responsible for the availability, performance, or actions of third-party services and disclaim all liability arising from their use.

6. Intellectual Property

All content, branding, designs, text, graphics, logos, and materials provided by Lake Norman Lead Systems are owned by or licensed to us and are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Lake Norman Lead Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Services.

Our total liability for any claim shall not exceed the amount paid by you for Services in the preceding twelve (12) months.

8. Indemnification

You agree to indemnify and hold harmless Lake Norman Lead Systems from any claims, damages, losses, liabilities, or expenses arising from:

Your use of the Services

Your communications with third parties

Your violation of these Terms or applicable laws

9. Termination

We reserve the right to suspend or terminate access to the Services at any time, with or without notice, if we believe these Terms have been violated or if continued use poses risk to our systems, partners, or reputation.

10. Modifications to Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

12. Contact Information

If you have questions regarding these Terms, please contact:

LakeNormanLeadSystems.com
Email: [email protected]
Location: Mooresville, North Carolina